Local bank launches new interactive machines - WVVA TV Bluefield Beckley WV News, Weather and Sports

Local bank launches new interactive machines

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A local bank is offering customers a more interactive approach to help with their banking needs.

New Peoples Bank held a ribbon cutting ceremony today to launch their new interactive teller machines. The ITM functions the same as a regular ATM but with a live person. The new machines handle the majority of transactions done with a face-to-face teller. When customers touch the screen they can talk with a representative right on the screen.

Todd Asbury is the President and CEO of the bank and he says the ITM's offer more than the ATM's.

"They're able to cash a check with coins being dispensed.they're also able to make deposit's they're able to transfer money, they're able to make loan payments," said Asbury.

The ITM's will be available for customers 6 days a week from 7 am until 7 pm daily.

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