Power companies seek commission approval for tariff changes - WVVA TV Bluefield Beckley WV News, Weather and Sports

Power companies seek commission approval for tariff changes

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CHARLESTON, W.Va., October 8, 2015 – Appalachian Power and Wheeling Power (the companies) today filed a request with the Public Service Commission of West Virginia (PSC) seeking several changes in the companies’ Terms and Conditions of Service, under which the companies operate, and the companies’ Underground Service Plan. Certain of these changes were first proposed in the companies’ general rate case filed in 2014.

Many of the changes are minor; however, there are certain changes to charges for various services. Together, the changes seek to reflect the true cost of the services and limit risk for the companies and their customers. The primary changes include:

Refunding commercial and industrial customers’ security deposits after 24 consecutive months of on-time payment while maintaining investment grade credit. Currently commercial and industrial customers’ security deposits are refunded after 12 consecutive months of on-time payment regardless of the customer’s credit quality.

Increasing the charge for reconnecting service to $57 from $14 on regular business days and to $79 from $75 on non-business days to better reflect the actual cost of reconnecting service.

Introducing a customer investigation charge of $100 when company personnel are dispatched for a customer outage in cases where the problem is found on the customer’s side of the meter. This charge is designed to reduce unnecessary field trips and free up company resources for other customer service work.

Introducing a $20 bad check charge for any dishonored payment from customers. 

These changes have no effect on the rates that customers pay for electric service. These fees could generate up to $1.2 million of additional revenues, according to the companies’ filing.

Appalachian Power has 1 million customers in Virginia, West Virginia and Tennessee (as AEP Appalachian Power). It is a unit of American Electric Power, one of the largest electric utilities in the United States, delivering electricity to more than 5 million customers in 11 states. AEP ranks among the nation’s largest generators of electricity, owning nearly 32,000 megawatts of generating capacity in the U.S. AEP also owns the nation’s largest electricity transmission system, a 40,000-mile network that includes more 765-kilovolt extra-high voltage transmission lines than all other U.S. transmission systems combined. 

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