DHHR Workers Picket Over 'Crippling' Caseloads - WVVA TV Bluefield Beckley WV News, Weather and Sports

DHHR Workers Picket Over 'Crippling' Caseloads

DHHR Workers Picket Over 'Crippling' Caseloads

Oak Hill (WVVA) -- Employees from the Department of Health and Human Resources picketed outside the agency's Fayette County office on Tuesday.

They are trying to raise awareness over what they call 'crippling' caseloads.

In 2013, caseworkers say state leaders commissioned a study to determine an appropriate caseload and found that 450 could be successfully managed by one person. But these days, caseworker Gloria Adkins said workers are juggling 900 and it is putting children and the elderly at risk.

"It's a viscous cycle. They say that they don't have money to hire people, but then we have to rush through cases and get some of them wrong. Then the feds see that and our rates goes up, and the potential for sanctions goes up. It's counter productive," said Adkins.

While workers are juggling two to three times the recommended standard, a representative with the union said recommendations by the state last year have yet to be implemented by the agency.

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