FAQ: Text message re-opt-in - WVVA TV Bluefield Beckley WV News, Weather and Sports

FAQ: Text message re-opt-in

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  • UPDATE: Police Release New Details After Ral. County Murder

    UPDATE: Police Release New Details After Ral. County Murder

    Glen White (WVVA) -- A Raleigh County man is facing a felony 1st Degree Murder charge after deputies say he shot and killed a man. Joe Collins, 67, was arraigned Sunday evening after police said he shot and killed Larry Totten at his home in Glen White. According to Cpl. Jason Redden with the Raleigh County Sheriff's Dept., it was the suspect, Joe Collins, who called 911. "Mr. Collins provided us with a statement and the weapon and he was charged with 1st Degree Murder." But while police are ...More >>
    Glen White (WVVA) -- A Raleigh County man is facing a felony 1st Degree Murder charge after deputies say he shot and killed a man. Joe Collins, 67, was arraigned Sunday evening after police said he shot and killed Larry Totten at his home in Glen White. According to Cpl. Jason Redden with the Raleigh County Sheriff's Dept., it was the suspect, Joe Collins, who called 911. "Mr. Collins provided us with a statement and the weapon and he was charged with 1st Degree Murder." But while police are ...More >>
  • Richlands man busted growing $350,000 worth of pot

    Richlands man busted growing $350,000 worth of pot

    Tazewell County deputies spent part of their Labor Day holiday arresting a Richlands man on marijuana charges. Officers found 115 Marijuana plants, over a pound of harvested Marijuana, and three firearms inside the home of Roger Lee Sparks Jr., 38, of Richlands.More >>
    Tazewell County deputies spent part of their Labor Day holiday arresting a Richlands man on marijuana charges. Officers found 115 Marijuana plants, over a pound of harvested Marijuana, and three firearms inside the home of Roger Lee Sparks Jr., 38, of Richlands.More >>
  • Greenbrier Co. collision injures one person

    Greenbrier Co. collision injures one person

    CHARMCO (WVVA)- Two cars collided on Route 60 in Charmco on Monday, September 1, 2014. According to Trooper Christopher Teubert with WV State Police, the accident happened a little after 3:00P.M. Teubert says a woman was pulling out of the post office when an SUV came around the corner and t-boned her.She was conscious when first responders arrived on scene. The woman was transported to Greenbrier Valley Medical Center. The driver of the SUV didn't sustain any injuries.More >>
    CHARMCO (WVVA)- Two cars collided on Route 60 in Charmco on Monday, September 1, 2014. According to Trooper Christopher Teubert with WV State Police, the accident happened a little after 3:00P.M. Teubert says a woman was pulling out of the post office when an SUV came around the corner and t-boned her.She was conscious when first responders arrived on scene. The woman was transported to Greenbrier Valley Medical Center. The driver of the SUV didn't sustain any injuries.More >>

What's happening: On Monday and Tuesday, we are asking all of our text message subscribers to re-opt-in to the services for which they've subscribed. We're doing this to comply with federal consumer protection law. Those services may include breaking news alerts, severe weather alerts, daily forecasts, breaking news alerts, programming announcements, mobile marketing clubs or advertiser text clubs. On Monday and Tuesday those subscribers will get text messages asking them to respond, to keep those text messages coming. If they don't respond, they will no longer receive our text messages.

Question: What's the law that's causing all of this?

The federal Telephone Consumer Protection Act (TCPA.) It was originally designed to protect consumers from telemarketers. A new provision, effective October 16th, requires SMS programs to obtain "express written consent" from consumers before sending a text message, which includes two new disclosures:

  1. Text messages are sent from an automated system.
  2. Consent is not required to buy goods and services.

We're asking customers to re-opt in to comply with the law and to protect ourselves from potentially expensive legal action. Aside from adding these provisions to our compliance language, our text programs will not change.

Question: I received several messages from you on Monday and Tuesday, asking me to respond. Do I need to respond to all of them?

Yes. If you've signed up for any of our news, weather and programming alerts, you will need to respond to a single message on Monday. That message will look like this:

WVVA: Keep our text alerts coming. To comply w/ new law, Reply OK to accept msgs from an autodialed system. Consent not required for purchase. STOP=stop, HELP=help

Doing so will cover you for all of those alerts. If you subscribe to our mobile marketing club and/or advertiser clubs you will get additional messages on Tuesday. You will need to reply to those as well to remain in those clubs. In all cases you will have 24 hours to respond.

Question: What happens if I don't respond to the messages?

You will no longer receive text messages from us. You can sign up again to re-start those messages. The sign-up page is under the mobile tab on our website.

Question: Will your text message service change as a result of this?

No. With the exception that we're asking people to agree to two new disclosures, nothing will change. Our text message services will remain fast and free, meaning that we don't charge anything for the service, although standard carrier data rates may apply.

Question: I'm getting similar messages from other text messaging services for companies like Redbox, and Target. Is this related?

Yes. Companies across the country are having their customers re-opt-in to comply with the new law.

  • NEWSMore>>

  • Bluefield man gets 9 years in prison for child porn

    Bluefield man gets 9 years in prison for child porn

    BLUEFIELD, WV (WVVA) A Bluefield, WV man is sentenced to nine years in federal prison for possession of child pornography. David Punturi, 54...More >>
    BLUEFIELD, WV (WVVA) A Bluefield, WV man is sentenced to nine years in federal prison for possession of child pornography. David Punturi, 54...More >>
  • Consolidation in Bland County

    Consolidation in Bland County

    BLAND COUNTY (WVVA)- September 2, 2014 was the first day of school for students in Bland County.It was also the first year that the four schools were consolidated into two. Students started class at Bland County Elementary School and Bland County High School.Superintendent, Dr. Chris Stacy says, "It was a phenomenal undertaking. I mean it really was. We couldn't have done it without community support. We've had volunteer workers, town workers, and our teachers have come in. It's been long day...More >>
    BLAND COUNTY (WVVA)- September 2, 2014 was the first day of school for students in Bland County.It was also the first year that the four schools were consolidated into two. Students started class at Bland County Elementary School and Bland County High School.Superintendent, Dr. Chris Stacy says, "It was a phenomenal undertaking. I mean it really was. We couldn't have done it without community support. We've had volunteer workers, town workers, and our teachers have come in. It's been long day...More >>
  • Appeal denied: Greenbrier County man will serve life in prison for torching police vehicles

    Appeal denied: Greenbrier County man will serve life in prison for torching police vehicles

    (WVVA) A Greenbrier County man will spend life in prison for his role in torching eight cars at the West Virginia Police barracks in Rainelle, including two police vehicles. David Clayton White, 50, is now serving time...More >>
    (WVVA) A Greenbrier County man will spend life in prison for his role in torching eight cars at the West Virginia Police barracks in Rainelle, including two police vehicles. David Clayton White, 50, is now serving time...More >>
  • Bradley-Prosperity VFD to add substation

    Bradley-Prosperity VFD to add substation

    BRADLEY (WVVA) The Bradley-Prosperity Volunteer Fire Department plans to add a substation on North Sand Branch Road. The Raleigh County Commission voted unanimously...More >>
    BRADLEY (WVVA) The Bradley-Prosperity Volunteer Fire Department plans to add a substation on North Sand Branch Road. The Raleigh County Commission voted unanimously...More >>
  • Beheading of second U.S. journalist

    Beheading of second U.S. journalist

    (NBC NEWS) According to the Site Intelligence Group, ISIS is planning to release a video purportedly showing Sotloff's beheading...More >>
    (NBC NEWS) According to the Site Intelligence Group, ISIS is planning to release a video purportedly showing Sotloff's beheading...More >>
  • New Hampshire school mourns apparent beheading of U.S. journalist

    New Hampshire school mourns apparent beheading of U.S. journalist

    MERIDEN, N.H. (AP) -- A New Hampshire school is mourning the apparent videotaped slaying of a former student who vanished in Syria last year. A video surfaced Tuesday purportedly showing 31-year-old journalist Steven Sotloff...More >>
    MERIDEN, N.H. (AP) -- A New Hampshire school is mourning the apparent videotaped slaying of a former student who vanished in Syria last year. A video surfaced Tuesday purportedly showing 31-year-old journalist Steven Sotloff...More >>
  • Wyoming County Councilman Seeks Statewide Drug Paraphernalia Ban

    Wyoming County Councilman Seeks Statewide Drug Paraphernalia Ban

    Oceana (WVVA) Last year, the town of Oceana was launched into the national headlines after a documentary film emphasized a high rate of prescription drug abuse. It moved some to take action and town Councilman Jim Cook hopes to put Oceana at the front of the battle, starting a new statewide drug paraphernalia ban. In June, Cook helped pass a new town ordinance that would make it illegal to have any equipment, product, or material used to make or conceal drugs in Oceana. Now, he wants to take ...More >>
    Oceana (WVVA) Last year, the town of Oceana was launched into the national headlines after a documentary film emphasized a high rate of prescription drug abuse. It moved some to take action and town Councilman Jim Cook hopes to put Oceana at the front of the battle, starting a new statewide drug paraphernalia ban. In June, Cook helped pass a new town ordinance that would make it illegal to have any equipment, product, or material used to make or conceal drugs in Oceana. Now, he wants to take ...More >>
  • US family grieving over new beheading video

    US family grieving over new beheading video

    WASHINGTON (AP) -- A family spokesman says relatives of freelance journalist Steven Sotloff are aware of a new video purporting to show his beheading by Islamic State militants...More >>
    WASHINGTON (AP) -- A family spokesman says relatives of freelance journalist Steven Sotloff are aware of a new video purporting to show his beheading by Islamic State militants...More >>
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