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First Energy billing and meter-reading practices being investigated

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CHARLESTON, W.Va. (AP) -- Two FirstEnergy subsidiaries' billing and meter-reading practices will be investigated by West Virginia regulators.

The State Journal reports that Public Service Commission general counsel Richard Hitt sent a letter about the investigation last week to elected officials in Mon Power's and Potomac Edison's service territories.

Hitt's letter says the PSC will look at practices involving estimated bills. The letter says the PSC has received about 70 formal complaints and 750 informal requests for help related to billing disputes over the past year.

FirstEnergy spokesman Todd Meyers says there were a series of issues connected with Hurricane Irene in 2011, severe windstorms in June 2012 and Superstorm Sandy in October 2012. There also were issues stemming from FirstEnergy's acquisition of Mon Power and Potomac Edison from Allegheny Energy in 2011.

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