Frontier Repair Center Extends Hours - WVVA TV Bluefield Beckley WV News, Weather and Sports

Frontier Repair Center Extends Hours

Posted:
  • More Local NewsMore Local NewsMore>>

  • Man arrested in ax attack

    Man arrested in ax attack

    Gary, WV (WVVA)-A man is arrested for attacking a car with and ax-hitting a teenager in the head. It happened Saturday night in Gary, McDowell County.More >>
    Gary, WV (WVVA)-A man is arrested for attacking a car with and ax-hitting a teenager in the head. It happened Saturday night in Gary, McDowell County.More >>
  • UPDATE: Suspect caught in early morning robbery

    UPDATE: Suspect caught in early morning robbery

    BECKLEY (WVVA) -- A man caused a ruckus robbing a convenience store Sunday morning. Darnell Jackson, 33, of Beckley is accused of second degree robbery. More >>
    BECKLEY (WVVA) -- A man caused a ruckus robbing a convenience store Sunday morning. Darnell Jackson, 33, of Beckley is accused of second degree robbery. More >>
  • W. Va barn demolition reveals 19th century school

    W. Va barn demolition reveals 19th century school

    MONTCALM, W.Va. (AP) -- A barn demolition project in Mercer County has uncovered a 19th century log school. Brian Pigg discovered the hand-hewn logs at his barn's core while removing siding. The barn is located on Browning Lambert Mountain in the Montcalm area. Retired Montcalm High School history teacher Jack Johnson tells the Bluefield Daily Telegraphthat the log structure was once known as the Mullins School. Pigg says the demolition project is on hold while he determines his next step. H...More >>
    MONTCALM, W.Va. (AP) -- A barn demolition project in Mercer County has uncovered a 19th century log school. Brian Pigg discovered the hand-hewn logs at his barn's core while removing siding. The barn is located on Browning Lambert Mountain in the Montcalm area. Retired Montcalm High School history teacher Jack Johnson tells the Bluefield Daily Telegraphthat the log structure was once known as the Mullins School. Pigg says the demolition project is on hold while he determines his next step. H...More >>

CHARLESTON, W.Va. (May 26, 2011) – Frontier Communications' repair center in Charleston will be become an around-the-clock operation in serving the company's West Virginia customers.

Dana Waldo, senior vice president and general manager for West Virginia, said the company has reorganized work responsibilities to expand the center's hours.

"This reorganization is another example of Frontier's commitment to provide the best possible service to our customers," Waldo said. "Our West Virginia repair team has a great record of serving West Virginia customers, and now we are positioned to extend that service around the clock."

West Virginia repair associates historically have worked seven days a week, but the center has been closed from 10 p.m. to 7 a.m. During those hours, West Virginia repair service calls were routed to New York.

The change is scheduled to go into effect on Sunday, May 29, and involves about 40 repair associates in the Charleston center.

"Our associates have local knowledge and specific information about West Virginia that allow us to deliver quality service to our customers," said Tammy Shingleton, area manager of customer operations in Charleston.

Frontier employees have embraced the schedule change, she said.

"We are confident this restructuring will give our team members more opportunities to support our customers, and we're eager to get started," Shingleton said.

Powered by WorldNow
All content © Copyright 2000 - 2014 WorldNow and WVVA.
All Rights Reserved. For more information on this site, please read our Privacy Policy, Terms of Service and Mobile Privacy Policy & Terms of Service.

Persons with disabilities who need assistance with issues relating to the content of this station's public inspection file should contact Administrative Assistant Audrey Sluss at (304) 324-0659. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, at 888-835-5322 (TTY) or at fccinfo@fcc.gov.