Frontier Repair Center Extends Hours - WVVA TV Bluefield Beckley WV News, Weather and Sports

Frontier Repair Center Extends Hours

Posted:
  • More Local NewsMore Local NewsMore>>

  • Oakvale School celebrates new look

    Oakvale School celebrates new look

    OAKVALE (WVVA) - The much-anticipated opening of Oakvale School has finally arrived.On Monday, students, guests and community members gathered to see the grand opening of the newly-built and renovated building.Tuesday was also move-in day for students in kindergarten through fifth grade.The construction has been underway for two years.More >>
    OAKVALE (WVVA) - The much-anticipated opening of Oakvale School has finally arrived.On Monday, students, guests and community members gathered to see the grand opening of the newly-built and renovated building.Tuesday was also move-in day for students in kindergarten through fifth grade.The construction has been underway for two years.More >>
  • Mercer County man pleads guilty to drug distribution

    Mercer County man pleads guilty to drug distribution

    BLUEFIELD (NEWS RELEASE) – United States Attorney Booth Goodwin announced today that Jimmy Dale Wright, 56, of Rock, West Virginia, pled guilty in federal court in Bluefield to distributing hydromorphone, a powerful and addictive prescription pain medication. Wright admitted that in August of 2013, he sold pills to a person who was cooperating with law enforcement authorities. The drug deal took place on Pocosin Fork Road in Lashmeet, Mercer County, West Virginia.Wright faces up to 20 years i...More >>
    BLUEFIELD (NEWS RELEASE) – United States Attorney Booth Goodwin announced today that Jimmy Dale Wright, 56, of Rock, West Virginia, pled guilty in federal court in Bluefield to distributing hydromorphone, a powerful and addictive prescription pain medication. Wright admitted that in August of 2013, he sold pills to a person who was cooperating with law enforcement authorities. The drug deal took place on Pocosin Fork Road in Lashmeet, Mercer County, West Virginia.Wright faces up to 20 years i...More >>
  • UPDATE: Bizarre details revealed in sex abuse case against man who claimed to have 'magic' powers

    UPDATE: Bizarre details revealed in sex abuse case against man who claimed to have 'magic' powers

    Photo by Lindsay OliverPhoto by Lindsay Oliver
    BLUEFIELD (WVVA) - Bluefield Police have arrested a man on multiple counts of sex crimes against children.James Irvin, 56, was taken into custody Monday morning. He is charged with...More >>
    BLUEFIELD (WVVA) - Bluefield Police have arrested a man on multiple counts of sex crimes against children.James Irvin, 56, was taken into custody Monday morning. He is charged with...More >>

CHARLESTON, W.Va. (May 26, 2011) – Frontier Communications' repair center in Charleston will be become an around-the-clock operation in serving the company's West Virginia customers.

Dana Waldo, senior vice president and general manager for West Virginia, said the company has reorganized work responsibilities to expand the center's hours.

"This reorganization is another example of Frontier's commitment to provide the best possible service to our customers," Waldo said. "Our West Virginia repair team has a great record of serving West Virginia customers, and now we are positioned to extend that service around the clock."

West Virginia repair associates historically have worked seven days a week, but the center has been closed from 10 p.m. to 7 a.m. During those hours, West Virginia repair service calls were routed to New York.

The change is scheduled to go into effect on Sunday, May 29, and involves about 40 repair associates in the Charleston center.

"Our associates have local knowledge and specific information about West Virginia that allow us to deliver quality service to our customers," said Tammy Shingleton, area manager of customer operations in Charleston.

Frontier employees have embraced the schedule change, she said.

"We are confident this restructuring will give our team members more opportunities to support our customers, and we're eager to get started," Shingleton said.

Powered by WorldNow
All content © Copyright 2000 - 2014 WorldNow and WVVA.
All Rights Reserved. For more information on this site, please read our Privacy Policy, Terms of Service and Mobile Privacy Policy & Terms of Service.

Persons with disabilities who need assistance with issues relating to the content of this station's public inspection file should contact Administrative Assistant Audrey Sluss at (304) 324-0659. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, at 888-835-5322 (TTY) or at fccinfo@fcc.gov.